Reservations and Payments

Please complete the Reservation Request Form below to book your trip.  Confirmation is subject to the receipt of your full payment of $5500 per person as well as the submittal of the form below.  Please make checks payable to Behind the Scenes (parent company of Undiscovered Italia) and mail to PO Box 404 Oakville CA, 94562. Please call 707.483.0123 for more information or with any questions you may have. We look forward to enjoying Italia together with you! 

 

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Trip Pricing & Details

- A maximum of 16 guests | 8 suites are available per week
- Check in:  4pm  |  Check out: 11am  
- $5,500 per person (double occupancy)
- A limited number of single rooms are available on a first come, first served basis at a supplement of $1,800

Included in the Price

-  Boutique luxury hotel accommodations for 7 days/nights at the Opera 02
-  Two private chartered luxury vans
-  Undiscovered Italia itinerary as described here
-  All taxes
-  All meals (with beverages and wine included) beginning with dinner on the Sunday of arrival and ending with breakfast on the Sunday of check-out

Not Included in the Price

-  Commercial airfare
-  Airport transfers (arrangements can be made for a private car transfer to/from Bologna airport/Opera 02 through our Italian partners)
-  Free time activities (e.g., spa treatments, bicycle rentals, museums not listed in itinerary, golf, etc.)
-  Personal expenses (e.g., laundry, incidental hotel charges, food or beverages not included in the itinerary)
-  Gratuities
-  Travel insurance (recommended)

Cancellations

If you cancel your reservation, the following cancellation charges will apply. Cancellation charges will be based on the number of days prior to date of your scheduled arrival. Upon receipt of a submitted cancellation from you, the following fees will apply:

91 days prior to departure or more $500 per person
90-61 days prior to departure 20% of program price
60-31 days prior to departure 50% of program price
30 days prior to departure or less 100% of program price

Fluctuations

USD prices are based on current rates of exchange. Undiscovered Italia reserves the right to increase trip prices to cover fluctuations.  All rates of trip are subject to fluctuations of currency and may be changed, if necessary. Every effort will be made to maintain trip prices as quoted. 

Undiscovered Italia reserves the right to modify program itinerary, including arranged sightseeing and substitute accommodations, at any time due to unforeseen circumstances or circumstances beyond Undiscovered Italia’s control. Every effort will be made to operate itinerary as planned, but alterations may occur after the final itinerary has been issued.

Travel Advisories and Warnings 

It is the responsibility of the guest to become informed about the most current travel advisories and warnings by referring to the U. S. State Department’s travel website at travel.state.gov or by phone at 888 407 4747. In the event of an active State Department Travel Warning against travel to the specific destination location(s) of the trip, should the guest still choose to travel, notwithstanding any travel advisory or warning, the guest assumes all risk of personal injury, death or property damage that may arise out of the events like those advised or warned against.

International Driver's License

Please also obtain an International Driver’s License if you plan to drive one of the Ferraris we will have available. This process can be done easily at your local AAA office. More information can be found at the AAA website.

Baggage

Undiscovered Italia cannot be held responsible for lost or damaged luggage. You should give immediate notice of any lost or damaged luggage to the involved air carrier, hotel and to your own insurance company.

Photography During Travel

Undiscovered Italia reserves the right to take photographs during the operation of any program or part thereof and to use them for promotional purposes during the program and thereafter. By booking a program with Undiscovered Italia, guests agree to allow their images to be used in such photographs. Guests who prefer that their images not be used are asked to identify themselves when making the reservation.

Limits on Responsibility 

Undiscovered Italia, Behind the Scenes and Riva Cucina, its employees, shareholders, officers, directors, successors, agents and assigns, do not own or operate any property or entity which is to or does provide goods or services for your trip. It purchases transportation, hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers. All such persons and entities are independent contractors. As a result, Undiscovered Italia, Behind the Scenes and Riva Cucina are not liable for any negligent or willful act of any such person or entity or of any third person. In addition and without limitation, Undiscovered Italia, Behind the Scenes and Riva Cucina are not responsible for any injury, financial or physical loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.

There are many inherent risks in travel, which can lead to illness, injury, or even death. These risks are increased by the fact that these trips take place in remote locations, far from medical facilities. Guest assumes all such risks associated with participating in these trips.

If you decide to participate in any activities including, but not limited to, any excursions involving animals, high altitude treks, climbing, and any activity which Undiscovered Italia considers to carry inherent risk of serious illness, injury or death (“Activities”) then you fully understand and acknowledge that Activities carry with them various inherent risks, including serious illness, injury or death and you take complete responsibility for your own health and safety and agree to assume all risks of injury, illness or death, whether foreseen or unforeseen, that may befall you as a result of participating in any Activities and agree to release Undiscovered Italia and its affiliates, their agents, employees and representatives from any liability whatsoever related thereto.

Further, as consideration for being permitted to participate in the Activities; you release Undiscovered Italia, Behind the Scenes and Riva Cucina whether known or unknown, from, and agree not to sue or make claim against Undiscovered Italia, Behind the Scenes or Riva Cucina for, property damage, cancellation of any Activities for any reason, illness, negligent rescue operations or procedures, personal injury, or death arising out of your participation in the Activities, and any activity related thereto, including transportation to and from the site of the Activities, regardless of whether such property damage, illness, personal injury, or death results from the negligence of Undiscovered Italia, Behind the Scenes or Riva Cucina (but not its reckless, willful, or fraudulent conduct), and/or from any defect in equipment. You further agree to indemnify and hold Undiscovered Italia, Behind the Scenes and Riva Cucina harmless with respect to any claim made against Undiscovered Italia, Behind the Scenes and Riva Cucina by anyone else which (a) related to your participation, or (b) which would be subject to the above release and covenant not to sue if you had made the claim directly yourself.

Arbitration Agreement 

Any controversy or claim arising out of or relating to these Terms and Conditions, to the Limits on Undiscovered Italia’s Responsibility clause, to any Undiscovered Italia brochure, to any information regarding any Undiscovered Italia trip, service or package, or to any Undiscovered Italia-related trip, activity, service or package, shall be submitted exclusively to and resolved in binding arbitration. Each party shall bear its own fees, costs and expenses and an equal share of any arbitrator and administrative fees.

Guests' Representation

The guest represents that neither he nor she nor anyone travelling with him or her has any physical or other condition or disability that could create a hazard to himself or herself or other members of the tour. Undiscovered Italia reserves the right to decline to accept anyone on a trip, and to remove from the trip, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other guests on the trip.

Undiscovered Italia reserves the right to correct any errors or omissions in its published materials.

ANY PAYMENT TO BEHIND THE SCENES (PARENT COMPANY OF UNDISCOVERED ITALIA) CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS SET OUT HEREIN AND IN THE RESERVATIONS REQUEST FORM.